Banking Operations, Payments, Trade Finance & Payments Transformation. Accountable to the Chief Executive for branch operations across private banking, retail, corporate, treasury, payments, trade and lending — leading teams across Singapore and India delivery hubs.
MEPS+, SWIFT MX, SWIFT gpi, FAST, GIRO, RTGS and correspondent banking — including leading the MEPS+ migration to the new messaging standard with no client disruption and materially faster payment processing.
Letters of credit, guarantees, documentary collections and discounting — with workgroup membership of the ABS Trade Finance Registry, the industry utility against trade fraud and double financing.
Documentation, disbursement, collateral, daily valuation and margin calls, with oversight of the branch's leverage portfolios across corporate and private-banking books.
Onboarding, account lifecycle, static data, mandates and signatory governance, complaints and root-cause correction, and the branch call centre — the first line where compliance becomes real.
The branch's office and trading accounts, all nostro accounts, suspense governance and break investigation — the unglamorous machinery that keeps a branch audit-ready every day.
MAS 610 / 643A, TBGS, EWRA, CRAFT, MLTF and SDIC reporting; MAS reviews; and the Outsourcing Risk, BCM and Operational Resilience committees — with tier-one recovery readiness.