Experience · 2005 — 2010 · Mumbai

Product Manager — Money2India & Global Remittance Operations

The founding mandate: part of the team that conceptualised Money2India, and responsible for designing its operations end to end — the platform that taught me payments.

Flagship scale
Annual flows on the platform as it scaled
High volume
Transactions processed annually, at national scale
Near-perfect
Processing accuracy across cross-border flows
Fewer disputes
Through fraud-detection and beneficiary-validation controls
The Remit

A remittance platform, built like a control system

Money2India's operating model was built from first principles: transaction intake, screening, routing, reconciliation and beneficiary payout — each stage designed with its controls inside it, not inspected in afterwards. That design choice is why the platform could scale to very high transaction volumes with near-perfect processing accuracy.

The compliance backbone was built against FATF, RBI and MAS requirements, with the bank's response to FATF inspections and MAS regulatory inspections led from this desk — and AML/CFT controls that held throughout the build and scale-up. Fraud-detection and beneficiary-validation controls materially reduced disputes.

Every later mandate in this career runs on the pattern set here: payments are a control discipline first and a technology story second. It is also the experience behind the payments writing — from payments-migration commentary to "The Last Border in Money Is About to Fall" on Substack.

"Payments are a control discipline first, and a technology story second."